8:30 – 9:50

8:30 – 8:40

8:40 – 8:45

8:45 – 9:45

9:45 – 9:50

Opening Remarks
Matt McCauley, CEO, Networks Northwest

Introduction of Keynote Presenter
Annie Olds, Regional Director Northwest SBDC

Keynote Presentation and Q&A
Angie Morgan of Leadstar

Summit Review and Resources
Annie Olds, Regional Director Northwest SBDC

10:00 – 11:50

Track 1

Diversify Your Customer Base

Learn how to develop a more diverse customer base through government contracting and exporting to mitigate risk and provide additional financial security and stability.

10:00 - 10:20
Session Room 1A

U.S. Federal Government is the Largest Buyer in the World

Cathy Fairbanks, Regional Director, Northwest Michigan PTAC

10:30 - 10:50
Session Room 1B

Doing Business Internationally Doesn't Have To Be Foreign

Chris Bosio, International Trade Manager, Michigan Economic Development Corporation

11:00 - 11:20
Session Room 1C

Export Connections through the Global Trade Alliance

Rob Dickinson, Regional Export Network Program Manager, Networks Northwest

11:30 - 11:50
Session Room 1D

Taking Advantage of Your Small Business Status

Cathy Fairbanks, Regional Director, Northwest Michigan PTAC

Track 2

Getting Back to Business

We survived 2020; now it’s time to truly thrive. Learn how to intentionally chart a path to success for your small business. Find out about pivoting to online sales, implementing critical systematic changes, investing in your staff, and setting goals.

10:00 - 10:20
Session Room 2A

Retail Store Pivoting to Online Sales

Tim Rehard, MI-SBDC Contract Business Consultant

10:30 - 10:50
Session Room 2B

Focus Four™ - The Small Business Management System

Michael L. Gay, MBA, CFP®, BCA®, CEPA®, MI-SBDC Business Growth Consultant

11:00 - 11:20
Session Room 2C

Making the Case to Find Time for Employee Training - Pay Now or Pay Later!

Gretchen Swanson, SPHR, SHRM-SCP, MI-SBDC Business Consultant

11:30 - 11:50
Session Room 2D

Setting 'Real Life' Goals

Annie Olds, MBA, Northwest MI-SBDC Regional Director

Track 3

The Talent Pipeline

Explore how the talent pipeline has evolved. Learn about the current labor market and find out more about resources for hiring and retaining talent that will help your business’ bottom line.

10:00 - 10:20
Session Room 3A

The Current Labor Market

Nick Gandhi, Economic Analyst - Bureau of Labor Market Information and Strategic Initiatives, Department of Technology, Management & Budget - State of Michigan

10:30 - 10:50
Session Room 3B

Registered Apprenticeships

Evelyn Szpliet, Manager of Apprenticeships & Business Resource Networks, Northwest Michigan Works!

11:00 - 11:20
Session Room 3C

The Benefits of an Educated Workforce

Christina Luckey-Nelson, Regional Director of Adult Education for the Northwest Michigan Works! Learning Labs

11:30 - 11:50
Session Room 3D

Hiring Formerly Incarcerated Job Seekers with the Offender Success Program

Jessica Willis, LMSW, Offender Success Regional Director, Networks Northwest

Expert Corner
& Networking
10:00 – 12:30

10:00 – 12:30

3 Exhibitor Booths open
Visit our Experts in the Experts Corner for an informal face-to-face conversation.

11:50 – 12:30

Networking Opportunity and Meet the Experts in the Exhibitor Booths


Summit Concludes